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What is an iTech?

An iTech is an iCracked certified, on-demand professional that travels to the customer to service both repair and trade in needs on the spot. Our iTech network is our most popular service offering, as it allows our customers to have their iOS devices repaired or purchased in the comfort of their home, office, or most commonly, at a local coffee shop.

All of iCracked's iTechs have made it through our rigorous certification processes, which includes assessments of technical and customer service abilities, as well as third party background checks. Every single one has been officially approved to perform any and all of iCracked's services for the customers who request them.

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