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How do I file a warranty claim for a DIY kit?

If you have completed the repair and are experiencing a problem with the screen not functioning properly, please re-open the device and inspect the flex cables for damage. If you do find that those cables were damaged, please reach out to iCracked support as we provide a 25% off coupon code for these situations. If you do not see that the cables sustained any damage, please photograph those cables and send them to support@icracked.com. When you send those photos, please also include your name, order number, and a brief description of the situation. Once we receive that information, a customer support member will reach out to you in a timely manner. 

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